OFFICIAL ISSUE TRACKER
AMD GPU crashes and stability issues
The developer has acknowledged launch-build crashes affecting some AMD GPU users and announced stability changes for the first hotfix.
OFFICIAL POSITION
What the developer says
The 24-hour update says the team identified fixes and launch parameters that reduced crashes for some affected systems and planned to incorporate them into the game. AMD also has known Windows driver issues affecting part of the player base.
MATCH THE SYMPTOM
Use this page when
- Game crash or freeze
- GPU or driver stability error
- Crash shortly after joining a match
REVERSIBLE CHECKS FIRST
What to do
- 01
Install the latest game update before changing local settings.
- 02
In Steam Launch Options, test -dx12 -USEALLAVAILABLECORES -malloc=system as one complete option set.
- 03
If DX12 remains unstable, remove that set and test -dx11 -USEALLAVAILABLECORES -malloc=system instead.
- 04
Test the official temporary suggestion of setting the in-game graphics preset to High.
- 05
Disable the In-Game Overlay in AMD Software: Adrenalin Edition, then retest the same map or server scenario.
- 06
Record GPU model, driver version, game build, map and exact crash text before contacting official support.
IMPORTANT LIMITS
Before changing more
- Do not use the DX11 and DX12 options together.
- These are temporary official workarounds and results vary by system.
- Remove temporary launch parameters and retest after a hotfix or driver update.