Recheck channel and PTT
Use the displayed binding and verify the channel indicator before changing devices.
SOURCE-AWARE ISSUE GUIDE
VOIP Not Working
First identify whether the channel indicator appears, whether your microphone produces a signal and whether the failure is silence, distortion or a cut-out. Patch 1.4 fixed prolonged robotic proximity VOIP; remaining edge cases involve brief stutter during menu or leave transitions.
Patch 1.4 resolves prolonged robotic VOIP · edge-case monitoring · Reviewed Sep 9, 2026
QUICK ANSWER
Patch 1.4 resolves prolonged robotic VOIP · edge-case monitoring
Patch 1.4 resolves the main issue causing distorted or robotic voices in Proximity Chat, developed in partnership with Epic Games. Patch 1.3 previously fixed Party Voice Chat mute behavior, PS5 proximity audio loss after a kick, and stutter at the Killed in Action screen. Community Feedback #3 notes that a small number of edge cases (such as speaking while opening menus or leaving) continue to be worked on. It does not claim to fix every silent-microphone case.
DO THIS FIRSTInstall Hotfix 1.4.2 or the newest game update and restart the game once. Hotfix 1.4.2 is the latest verified live build; Patch 1.4 remains the prior full changelog for prolonged robotic Proximity Chat. Official 1.4.2 notes also name a PC third-party spatial-audio reverb fix and a last-sound repeat/stutter when closing radio comms or the pause menu while still talking.PLATFORMPC · PS5 · Xbox SeriesEVIDENCEOfficial update
PLATFORMPC · PS5 · Xbox Series
STATUSPatch 1.4 resolves prolonged robotic VOIP · edge-case monitoring
EVIDENCEOfficial and dated sources
SOURCE POSITION
What the sources establish
Patch 1.4 resolves the main issue causing distorted or robotic voices in Proximity Chat, developed in partnership with Epic Games. Patch 1.3 previously fixed Party Voice Chat mute behavior, PS5 proximity audio loss after a kick, and stutter at the Killed in Action screen. Community Feedback #3 notes that a small number of edge cases (such as speaking while opening menus or leaving) continue to be worked on. It does not claim to fix every silent-microphone case.
MATCH THE SYMPTOM
Use this page when
- Teammates cannot hear you
- You hear nobody
- Voice works in one channel only
CHOOSE YOUR CURRENT STATE
Match the fix to the voice symptom
No indicator, no microphone signal, distorted proximity and console audio loss should not share one generic fix.
Isolate input and output routing
Select the active devices and remove duplicate headset or controller routes for one retest.
Open the matching issue path
Use the dedicated proximity or console-audio guide instead of repeating keybind changes.
SYMPTOM → NEXT CHECK
Do not run every fix at once
Match what you can observe to the narrowest reversible check. A likely layer is a diagnostic starting point, not proof of the root cause.
WHAT YOU SEECHECK THIS LAYERNEXT ACTION
No radio/channel indicatorChannel or current bindingVerify the displayed PTT control and selected channel in Settings
Indicator appears; squad hears nothingInput route or muteCheck OS permission, hardware mute and one selected microphone
You transmit; hear nobodyOutput route or channelSelect one output device and compare a second channel
Prolonged proximity robotic voiceResolved in Patch 1.4Update to Patch 1.4; if it persists, submit a detailed hardware report
Brief stutter during menu/exitEdge-case transitionKnown edge case being worked on; separate from main proximity fix
Voice cuts at KIA transitionNamed Patch 1.3 caseConfirm Patch 1.3+, reproduce once and report a regression if it repeats
PS5 proximity disappears after kickNamed Patch 1.3 caseConfirm 1.3+, reconnect the headset once and report a regression
REVERSIBLE CHECKS FIRST
What to do
- 01
Install Hotfix 1.4.2 or the newest game update and restart the game once. Hotfix 1.4.2 is the latest verified live build; Patch 1.4 remains the prior full changelog for prolonged robotic Proximity Chat. Official 1.4.2 notes also name a PC third-party spatial-audio reverb fix and a last-sound repeat/stutter when closing radio comms or the pause menu while still talking.
- 02
Select one voice channel and use its displayed PTT binding. Watch for the channel/radio indicator; do not change the microphone at the same time.
- 03
If no indicator appears, recheck the current channel and binding in Settings, where keybindings and input mappings have been improved in Patch 1.4.
- 04
If the indicator appears but nobody hears you, confirm the operating system microphone permission, selected input and hardware mute. Temporarily disconnect duplicate headset/controller microphone routes for one test, then restore them if nothing changes.
- 05
If you can transmit but hear nobody, verify the selected output route and its volume, then test a second voice channel to separate one-channel failure from all-voice failure.
- 06
If proximity voice exhibits brief stutter or echo during menu opening or game exit, note this known edge case from Community Feedback #3 while prolonged robotic VOIP is fixed in Patch 1.4. Use /fixes/distorted-robotic-voice-chat/ for the dedicated path, and /fixes/muffled-gunfire-audio/ if gunfire rather than voice is the problem.
- 07
If audio disappears on PS5, use /fixes/ps5-audio-cutting-out/ and record whether it followed a kick, death/KIA transition or a different event.
- 08
Record platform, current build, channel, indicator state, input/output devices and whether the symptom is silence, distortion or cut-out before contacting Team17.
IMPORTANT LIMITS
Before changing more
- Do not apply PS5 cut-out steps to PC robotic proximity blindly.
- A wrong channel is not an EOS bug.
- Avoid unverified third-party "VOIP fix" registry edits.
USEFUL ESCALATION
Capture evidence before another restart
A complete report gives support a build, platform, trigger and observable result. It also lets you compare the same state after the next patch.
- Platform, storefront and installed game version
- Affected channel and whether the radio indicator appeared
- Input and output device names
- Silence, brief menu stutter, or complete cut-out
- Trigger event such as joining, menu opening, KIA transition or being kicked
- Whether another channel and another microphone/output route worked
QUICK ANSWERS
VOIP Not Working questions
Why can't anyone hear me?
PTT, mute, wrong device or wrong channel first. Then use the linked audio issue pages if symptoms match.
VOIP robotic—what now?
Patch 1.4 resolved the prolonged robotic proximity VOIP issue. If you experience brief stutter when opening menus, that is a known edge case undergoing monitoring.
PS5 voice keeps cutting out?
Use /fixes/ps5-audio-cutting-out/ and confirm Hotfix 1+.
Is this related to crossplay?
Crossplay does not replace basic mic setup. Test same-platform squads too.
What VOIP problems did Patch 1.4 fix?
Patch 1.4 resolved the main issue where Proximity Chat voices became distorted and robotic for prolonged periods. Community Feedback #3 notes remaining work is focused on brief edge cases like speaking while navigating menus.
Why does the voice indicator appear but nobody hears me?
That points away from a missing PTT action and toward the selected input, OS microphone permission, hardware mute or a duplicate microphone route. Test one input path at a time.
Sources and evidence
Official current-build hotfix · September 8, 2026Hotfix 1.4.2 | Live NowOfficial prior full changelog · September 2, 2026Hell Let Loose: Vietnam Patch 1.4Official developer briefing · September 3, 2026Community Feedback #3 | Command PostOfficial previous patch notes · August 28, 2026Hell Let Loose: Vietnam Patch 1.3Official living launch and hotfix threadDev Comms Thread & Launch Updates