OFFICIAL ISSUE TRACKER
PS5 audio cutting out
The developer identified a PS5 issue that could make audio drop out for an extended period and included a fix in the announced first hotfix.
Fix identified for Hotfix 1 · Reviewed Aug 15, 2026
PLATFORMPlayStation 5
STATUSFix identified for Hotfix 1
EVIDENCEOfficially acknowledged
OFFICIAL POSITION
What the developer says
The 24-hour update distinguishes this PS5 audio-dropout fix from the still-open robotic proximity voice issue.
MATCH THE SYMPTOM
Use this page when
- Game audio disappears for an extended period
- Audio returns only after leaving or restarting
REVERSIBLE CHECKS FIRST
What to do
- 01
Check that the announced hotfix is installed before troubleshooting the console or headset.
- 02
If the issue continues, record whether all game audio or only voice chat disappears.
- 03
Record the map, game mode, audio output device and approximate time into the match.
- 04
Restart the game only as a temporary recovery step, then send a repeatable report to official support.
IMPORTANT LIMITS
Before changing more
- Do not factory-reset the console for this issue based only on community advice.
- Verify the installed game version because the fix was announced for a hotfix rather than the original launch build.