OFFICIAL ISSUE TRACKER

Cannot join a server or incorrect VIP message

Launch demand caused server listings to become stale, sometimes showing space after a server was already full and producing an incorrect reserved-for-VIP message.

Mitigation announced · Reviewed Aug 15, 2026
PLATFORMPC · PS5 · Xbox Series
STATUSMitigation announced
EVIDENCEOfficially acknowledged

OFFICIAL POSITION

What the developer says

Additional official servers are being rolled out. The first hotfix is planned to refresh listings more often, hide full servers by default and prioritize low-ping servers with 80 or fewer players.

MATCH THE SYMPTOM

Use this page when

  • Server shows open slots but cannot be joined
  • Reserved for VIP message on a public listing
  • Server becomes full before connection completes

REVERSIBLE CHECKS FIRST

What to do

  1. 01

    Refresh the server browser before retrying the same listing.

  2. 02

    Enable Hide Full Servers if the current build does not already apply it by default.

  3. 03

    Prefer a low-ping server showing substantial free capacity; the launch notice suggested 50 or fewer players while listings were catching up.

  4. 04

    If one community server returns the VIP message, try another community server or an official server.

  5. 05

    After the announced hotfix, verify the installed build before relying on the new automatic filtering behavior.

IMPORTANT LIMITS

Before changing more

  • An open slot shown in the browser is not a reservation and may disappear before the connection completes.
  • The incorrect VIP wording does not by itself prove that a server owner has restricted every visible slot.

Official sources

Related launch issues

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