OFFICIAL ISSUE TRACKER
Video settings resetting or not saving
Settings reset and save problems are among the launch issues the team is working to address, with a specific reset recommendation for PC playtest participants.
OFFICIAL POSITION
What the developer says
The launch notice recommends that Crossplay Playtest participants reset Video settings to default so the launch build can recalibrate them correctly.
MATCH THE SYMPTOM
Use this page when
- Graphics settings return to previous values
- Playtest values carry into the launch build
- A setting appears not to apply after restart
REVERSIBLE CHECKS FIRST
What to do
- 01
Open Video settings and note or capture the current values.
- 02
If the PC participated in the Crossplay Playtest, use Reset to Default in the launch build.
- 03
Apply the defaults, close the menu and restart the game once to confirm they persist.
- 04
Change one setting at a time, select Apply and verify it again after a restart.
- 05
Report the setting name, old value, new value and whether it resets immediately or only after relaunch.
IMPORTANT LIMITS
Before changing more
- Do not delete configuration folders without a backup and an official reason.
- A performance problem and a setting-save problem are different symptoms; record both separately.